Privacy Policy

Introduction

This notice applies across all websites that we own and operate and all services we provide, including our jewelry inventory and related service products, and any other apps or services we may offer (for example, events or training). For the purpose of this notice, we’ll just call them all collectively our ‘services’.

When we say ‘personal data’ we mean identifiable information about you, like your name, email address, postal address, phone number, payment information, support inquiries, community comments and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymized) then this notice doesn’t apply. Check out our terms of use for more information on how we treat your other data.

We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know by sending you an email.

Sections:

Who are we

Our principles of data protection

How we collect your data

How we use your data

How we can share your data

International Data Transfers

Retention

Your rights

How to contact us

Last updated: 2018-05-24

Summary of changes made on 2018-05-24:

• Navigation: We split the privacy notice into sections so that it’s easier to navigate.
• DCIT: We clarified who DCIT is, and where we are headquartered.
• Principles: Clarified on the principles of Transparency, Enablement, Security and Stewardship that are central to our approach to data protection.
• Collection and Use: We’ve provided more information about the ways we collect personal data about you, who we collect that data from, and how we intend to use it.
• Cookies: We’ve introduced a new cookie notice.
• Sharing: We’ve been more precise about who we share your personal data with.
• Security: We’ve highlighting our commitment to protecting your personal data using appropriate technical and organizational measures.
• Data Subject Rights: We’ve better explained all rights individuals have in relation to their personal data and how those rights can be exercised.

When we refer to ‘we’ (or ‘our’ or ‘us’), that means DCIT Corporation. Our headquarters are in the New Jersey, US. Our address details are displayed in the footer of all our websites.

We provide an easy-to-use global online platform for jewelry businesses. At the core of our platform is our amazing cloud based jewelry inventory control software. 

The principles of how manage data protection are:

Transparency: We practice openness, honesty and transparency in how we process personal data.

Enablement: We enable efficient use of personal data to empower productivity and growth.

Security: We indulge deeply in the leading technical and managerial approaches to securing the personal data entrusted to us.

Stewardship: We accept the responsibility that comes with processing personal data.

When you visit our websites or use our services, we collect personal data. The ways we collect it can be primarily grouped as follows:

Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for a free trial, participate in community forums, join us on social media, take part in training and events, or contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.

Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalizing the content you see).

Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, take a look at our cookie notice.

Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like marketing or research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalize and improve our services, and to validate the personal data you provide.

Where we collect personal data, we’ll only process it for the following purposes:

• to perform a contract with you, or
• where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
• in accordance with a legal obligation, or 
• where we have your consent.

If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.   

If you’re someone who doesn’t have a relationship with us, but believe that a DCIT subscriber has entered your personal data into our websites or services, you’ll need to contact that DCIT subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).

Primarily, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for secondary purposes, which may include the following:

To communicate with you. This may include:

• providing you with information you’ve requested from us (like training or education materials) or information we are required to send to you
• operational communications, like changes to our websites and services, security updates, or assistance with using our websites and services
• marketing communications (about DCIT or another product or service we think you might be interested in) in accordance with your marketing preferences
• asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).

To support you: This may include assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email, app-based support or otherwise.

To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimize your user experience and provide you with more efficient tools.

To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.

To market to you: In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.

To analyze, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymized analytics and reports, which we may share publicly or with third parties.

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:

• third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or to market or promote our goods and services to you
• regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
• an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business
• other people where we have your consent.

When we share data, it may be transferred to, and processed in, countries other than the country you live in. For example, you may live in a country other than the United States, but our data hosting provider’s servers are located primarily in the United States. For some countries, this means that the laws may be different than what you’re used to. Where we disclose personal data to a third party in country outside your own, we put safeguards in place to ensure your personal data remains protected.

For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. For further information, please contact us.

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymized.

Your personal data belongs to you and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to support@dcit.com.

You also have rights to:

• know what personal data we hold about you, and to make sure it’s correct and up to date
• request a copy of your personal data, or ask us to restrict processing your personal data or delete it
• object to our continued processing of your personal data

You can exercise these rights at any time by sending an email to support@dcit.com.

If you’re not happy with how we are processing your personal data, please let us know by sending an email to support@dcit.com. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

We’re always glad to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.

As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.

Our email is support@dcit.com.